Orders under $100 must be paid in full before we can start designing.  For orders exceeding $100, you must make a 50% deposit.  The difference is due in order to receive the final product.  Unless it's a unlimited monthly service. In that case the full balance is due upfront.  


***Please proof any submissions before sending materials to us.  We are not responsible for spell checking or making assumed alterations to your project.  WE DO NOT WORK FOR FREE.  Kreative Orkestra do not design "options" or multiple designs for the same project.  To preserve on time please have some idea of what you would like done.  Any revisions made after approval will result in additional service fees.  We ask that you keep an open line of communication with us, so that the process will operate accordingly.  We appreciate your business.***. Any type of harassment or negative publicized announcements will result in project termination and NO REFUND.  If you have any issues with quality or project turn around, please contact us so that we can satisfy the issue in your favor. 

Prices are non-negotiable.  We do not accept bartering of any sort.   All orders are completed in the order in which they are received. 

Returns and Refunds Policy

Thank you for shopping at Kreative Orkestra.

Please read this policy carefully. This is the Return and Refund Policy of Kreative Orkestra.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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